Consumer Rights and Regulatory Information

Our practice is licensed and regulated by the Texas Behavioral Health Executive Council (BHEC). Texas law requires that we provide consumers with clear instructions on how to access their health care records, contact the regulatory agency, and file a complaint.

Requesting Your Health Care Records

You have the right to request access to your health care records. To request your records, please submit a written request to our office. Requests may require identity verification and completion of an authorization form, as required by Texas law.

If you have questions about requesting records or need assistance, please contact our office directly and our team will guide you through the process.

---

Texas Behavioral Health Executive Council

This practice is regulated by the Texas Behavioral Health Executive Council.

Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701

For contact information and additional resources, please visit the Council’s Contact Us page:
https://bhec.texas.gov/contact-us/

---

Filing a Consumer Complaint

Consumers may file complaints regarding behavioral health services with the Texas Office of the Attorney General.

To submit a complaint, please visit the Office of the Attorney General’s Consumer Protection webpage:
https://www.texasattorneygeneral.gov/consumer-protection